| The exponential growth of overseas legal outsourcing | | | | Client Consent May Be Necessary |
| in recent years has benefited the legal profession in | | | | The opinion also considers the thorny issue of |
| many ways, not the least of which is to level the | | | | protecting client confidences. It is often necessary to |
| playing field, allowing smaller firms or sole practitioners | | | | reveal confidences to the overseas lawyers in order |
| affordable access to the type of resources previously | | | | for them to properly complete a project. But many |
| enjoyed only by large firms with the capacity to throw | | | | overseas jurisdictions have less stringent rules of |
| an army of lawyers, paralegals, and legal assistants at | | | | confidentiality. The ethical solution, according to the |
| a given project. But the practice has also raised ethical | | | | opinion, is for the hiring attorney to obtain the client's |
| considerations, as attorneys struggle to apply traditional | | | | informed consent in advance. The client should be told |
| rules of professional responsibility to an increasingly | | | | which confidences will be shared, and the extent to |
| global legal industry. | | | | which the rules of confidentiality in the foreign |
| Last summer, the Association of the Bar of the City of | | | | jurisdiction may offer less protection. Like the New |
| New York Committee on Professional and Judicial | | | | York State Bar Association, the New York City Bar |
| Ethics weighed in on the ethics of overseas | | | | concluded that attorneys do not need to reflexively |
| outsourcing in a formal opinion, published online at | | | | inform clients every time work is to be outsourced |
| Attorney Supervision is Key | | | | overseas to a non-lawyer. However, the hiring |
| Like almost every other ethics opinion from various | | | | attorney does have a duty to disclose the outsourcing |
| jurisdictions that have considered the issue, the New | | | | when non-lawyers will play a significant role in the |
| York City Bar Association affirmed that there is | | | | matter, when client confidences are to be shared, |
| nothing inherently unethical about outsourcing legal | | | | when the client expects that only the law firm and its |
| support services to overseas attorneys or laypersons. | | | | personnel will be working on the matter, or when |
| Lawyers within firms have routinely delegated tasks to | | | | non-lawyers are to be billed to clients on a basis other |
| clerks, secretaries, and other laypersons, and | | | | than cost. In fact, absent a specific agreement with the |
| delegating research, brief writing, or similar tasks to | | | | client, a New York attorney should charge no more |
| overseas firms is analytically no different. In both cases | | | | than the direct cost of the outsourcing and a |
| the key is supervision over the non-lawyer. | | | | reasonable allocation of direct overhead expenses |
| The outsourcing attorney must, at all times, shoulder | | | | from the outsourcing. |
| complete responsibility for the work. This entails setting | | | | The New York City Bar opinion concluded that a |
| the appropriate scope for the project, and vetting the | | | | lawyer may ethically outsource legal support work |
| non-lawyer's work to ensure its quality. The opinion | | | | overseas provided the hiring attorney rigorously |
| suggests that, in order to ensure proper supervision, | | | | supervises the non-lawyers, takes measures to |
| the hiring attorney should obtain background | | | | protect client confidences and avoid conflicts of |
| information on the overseas firm and the non-lawyer | | | | interest, obtains client consent when necessary, and |
| working on the project, conduct reference checks, | | | | bills appropriately. |
| interview the non-lawyer in advance, and maintain | | | | -- Doug Groene, Esq. |
| communication during the project. | | | | |